Privacy Policy

Aksharah is committed to protecting the privacy of visitors to this site www.aksharah.com. On this page, references to “you” mean a person that would submit any data to our website. When you visit the said website, you automatically accept and share your consent to the practices mentioned in this Privacy Notice.

Your privacy is important to us and data protection is a matter of trust. Aksharah will only use your name and information that relates to you as mention in this Privacy Policy. Kindly note that data collection is imperative as it allows the brand to keep a genuine account of the customer. Customer information is recorded with us as long as it’s required by the law and order. The purpose is to validate the customer account and process the orders. 

The website is open for browsing without conditioning the customer to check out listed products and get the know-how of the brand – Aksharah. Personal details are not required for the same. By no means have we tracked the visitors without their consent and promise to keep the ethics intact.

Data Collection

 Aksharah learns about the customers by collecting the information directly provided by them on the website. The information helps us improve customers’ shopping experience and personalize the services.  It assists the brand to better its products, handling processes, payments, delivery, services and communication with you the customers. Data collection also helps the brand to update accounts and generally maintain customers’ records in place. Display content is also supported by data collection on the website. We strongly support the prevention of fraud and abuses – that allows us to maintain the privacy and security of our customers’ data.

The types of information gathered on this website:

Provided via Website

Only the information provided by the customer is stored in our database. A customer can always choose not to provide certain details about their account; however, the mandatory fields need data as desired. The information is then used to initiate business with the customer.

Provided via E-mail Communications

While we interact with the customer on emails, the information registration is leveraged to assess and suggest the best solutions to their problems. These data points are also used to make e-mails more useful and interesting. Please adjust your Customer Communication Preferences in case you do not wish to receive e-mails from Aksharah.

Provided via Other Sources

Such cases would be when we receive your call on our Customer Support number. We are bound to record the same. 

Cookies

To visit a website, the acceptance of cookies is not really a requirement. However, some of the functionalities only work with the activation of cookies. When cookies identify your system as a unique user to our server, especially while you visit certain pages on the website, then it is stored in your system’s active internet browser.

Rest assured that the use of cookies does not allow any website to access customer’s personal/private information.

 Security

Akshara’s website takes stringent security measures to protect customers’ data. There can be no misuse or alteration of the information provided by any customer. When a customer accesses his/her account or change/update information our secure servers are put to action. We adhere to strict security guidelines in order to protect your information against unauthorized access.

Consent of a Customer

By providing information, the customer gives his/her consent for the collection and its use. There might be a scenario that Aksharah decides to update/change its privacy policy in the future. In order to be aware of our privacy policy, keep visiting this page from time to time.

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